Shipping, Pick-up & Deliveries

FREE SHIPPING ON ORDERS OVER $150*
Enjoy free standard shipping when signed into your Fresh Air account. Sign in.
*excludes all bikes & trainers

FREE PICK-UP/ CURBSIDE & DELIVERIES AVAILABLE
To make things easier and help keep our community safe, we're offering free in-store pick-up or curbside service during our business hours. We are also offering free deliveries to the Okanagan area (some restrictions apply). To learn more, please contact us.

 

SHIPPING POLICY

Fast Delivery
Our goal is to get you your product as quickly as possible and ship all orders within two to five business days. A $29.99 shipping and handling fee will be added to all orders under $150

Tracking Numbers
A Tracking Number will be emailed to you once your order has been shipped. To track your package, please visit UPS.com and enter the tracking number that was emailed to you. 

Signing For Delivery
All deliveries MUST be signed for. Otherwise Fresh Air cannot take responsibility for delivery.

P.O. Boxes
All orders being delivered to a P.O. Box will be shipped via Canada Post.  Because there is no signature option available for deliveries to a P.O. Box, Fresh Air cannot take responsibility for delivery.

Refused Shipments
All shipments refused by the buyer for delivery will be charged a 40% restocking charge.